Data Retention Policy

At Maimoon Traders Ltd, we are committed to managing personal and transactional data responsibly. This Data Retention Policy explains how long we retain customer data, why we retain it, and how it is securely deleted when it is no longer required.

1. Purpose

The purpose of this policy is to:

• Comply with the UK GDPR and the Data Protection Act 2018.
• Ensure personal data is retained only for as long as necessary.
• Protect the privacy and security of customer information.
• Support lawful business operations, customer service, and legal obligations.

2. Types of Data Retained

Maimoon Traders Ltd may retain the following categories of information:

Customer Account Information

• Name
• Email address
• Phone number
• Billing and shipping addresses

Order & Transaction Data

• Products or services purchased
• Payment confirmations (excluding full card details)
• Invoices
• Order dates

Customer Support Records

• Email communications
• Support requests
• Complaints
• Customer service records

Website & Analytics Data

• Cookies
• Website usage statistics
• Browsing activity (where applicable)
• Anonymised analytics information

3. Retention Periods

We retain personal information only for the minimum period necessary to satisfy legal, accounting, and operational requirements.

These retention periods are intended to comply with applicable UK tax, accounting, and consumer protection laws.

4. Data Minimization

We collect only the information necessary to provide our products and services. Personal data that is no longer required for operational or legal purposes will be securely deleted or anonymised.

5. Secure Deletion

When data reaches the end of its retention period:

• Digital records are securely deleted using industry-standard methods.
• Physical records, where applicable, are securely destroyed.
• Third-party service providers are required to delete or anonymise stored data in accordance with this policy.

6. Customer Rights

Under UK GDPR, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your data where legally permitted.
• Object to certain types of data processing.

To exercise these rights, please contact us using the details provided below.

7. Policy Updates

Maimoon Traders Ltd may update this Data Retention Policy to reflect changes in legislation, business operations, or security practices.

• Updates will be published on this page.
• Customers are encouraged to review this policy periodically.